What is the payment and cancellation policy?
For payment and refund policies for credit-based courses, consult Student Business Services.
For payment for non-credit continuing education conferences and events, payment is due at the time of registration and is typically by credit card. If you cancel your registration seven or more calendar days before the program start date, you will receive a refund minus a $10 processing fee. For cancellations made fewer than seven days before the start date, no refunds will be given, but you may send a substitute to take your place at no charge. Please note that if you are registered and do not attend, you are still responsible for the full fee. Please note: Any additional requirements or exceptions to our non-credit policies are noted on the registration forms and webpages for those specific noncredit courses, programs and events.
Substitution or refund requests for non-credit continuing education conferences or events must be submitted via email or phone call to UW-Stout Continuing Education and Conferences: continuinged@uwstout.edu or 715-232-2793.
How do I update my contact information after I registered?
Please email us your new contact information at continuinged@uwstout.edu or call 715-232-2793.
What is the disability accommodations policy?
UW-Stout Continuing Education & Conferences welcomes individuals with disabilities and individualized needs. To request accommodations, please contact us at continuinged@uwstout.edu or call 715-232-2793. While we encourage requests at least two weeks in advance, we will make every effort to accommodate those made closer to the program date. All requests are confidential.
The Universities of Wisconsin is an EEO/Affirmative Action employer and complies with Title IX and ADA requirements, offering equal opportunities in employment and programming.
Does my course or event provide a credential?
Some of our continuing education courses and events offer a credential appropriate to the content and completion requirements, whether that is a certificate, digital badge, clock hours, or continuing education units (CEUs). Note: A CEU is ten (10) contact hours. If a credential is offered, it is typically indicated on the specific course or event webpage; however, if you are wondering about a particular course or event, please email continuinged@uwstout.edu or call 715-232-2793 to inquire.
Where can I park on campus?
Please visit UW-Stout Maps & Directions for information about parking on campus.
Do you offering customized training for companies or organizations?
Yes, we can offer customized training to meet specific workplace needs. Pelase visit the Customized Training page to learn more.
Who should I contact if I have another question not addressed on this page?
Most event and some continuing education webpages provide a contact person or email specifc to that offering; however, you can always email us at continuinged@uwstout.edu or call at 715-232-2793. Our office hours are Monday-Friday 8:00 a.m. to 4:30 p.m.