Continuing Education Frequently Asked Questions

Browse our frequently asked questions below. Still need help? Contact our office directly.
In this Section

Registration Questions

With our new registration system (GeniusCE), you’ll be asked to quickly create an account before registering. The good news—you only have to do this once. After that, your account will make things much easier for you:

  • See all your course and event registrations in one place
  • Download certificates (if offered) whenever you need them
  • Access and save your training transcript anytime

If you have any questions or need help, we’re happy to help at continuinged@uwstout.edu.

Yes. Because we’re using a new system (GeniusCE), you’ll need to create a new account—even if you’ve registered with us in the past. The good news is you only need to do this once, and then you’ll be able to keep all your registrations, certificates, and training records in one place moving forward.

From our webpage, click “Learn More” or “Register Now” to go to the course page in the GeniusCE catalog. Choose your enrollment option and click “Add to Cart,” then select “View Cart” to check out. You’ll be prompted to create an account (if you haven’t already) and enter your registration details. The process is quick and makes future registrations easier. You’ll receive a confirmation message once your registration is complete.

Registration must be completed by one person at a time so that each participant has their own account and record of participation. If you’re registering a group, please contact us for assistance at continuinged@uwstout.edu.

Some continuing education courses allow youth. If they are allowed, it will be specified on the course webpage, along with any rules for their participation and registration (e.g., for in-person continuing education courses, youth aged 12+ are often allowed but only if accompanied by their parent or guardian for the entirety of the class). If the course or event webpage says that youth are allowed, the parent or guardian will need to create a GeniusCE account and register themselves and their child through that system.

No. Creating a GeniusCE account is free. You’ll only pay for conferences, events, or courses that have a registration fee.

If you run into any issues, we’re here to help. Please contact us at continuinged@uwstout.edu or 715-232-2793, and our team will assist you.

After creating your account, you can log in anytime to update your personal information and view your registrations; however, if you need to change your name, please contact us at continuinged@uwstout.edu so that we can assist you.  If you need help making changes to a registration you completed, feel free to contact us.

Yes. A benefit of the GeniusCE system is that you’ll receive a confirmation email with course or event details after your register and other reminder emails as your course or event approaches and then concludes.

Yes. GeniusCE is designed to securely store your information so you can access your registrations, certificates, and training history whenever you need them.

Payment and Cancellation Questions

Credit-Based Continuing Education: For payment and refund policies for credit-based courses, consult Student Business Services.

Non-Credit Continuing Education and Events: 

  • For payment for non-credit continuing education and events, payment is due at the time of registration and is typically by credit card.
  • If you cancel your registration seven or more calendar days before the program start date, you will receive a refund minus a $10 processing fee.
  • For cancellations made fewer than seven days before the start date, no refunds will be given, but you may send a substitute to take your place at no charge. 
  • If you are registered and do not attend, you are still responsible for the full fee. 
  • For online, open enrollment courses, you may request a full refund within seven days of registration, provided you have not accessed the learning environment. If you have accessed the learning environment, no refund is given.
  • Any additional requirements or exceptions to our non-credit policies are noted on the registration forms and webpages for those specific noncredit courses, programs, and events.
  • Substitution or refund requests for non-credit continuing education and events must be submitted via email or phone call to UW-Stout Continuing Education and Conferences: continuinged@uwstout.edu or 715-232-2793.

Travel and Campus-Related Questions

Please visit UW-Stout Maps & Directions for information about parking on campus.

Some local options include the following:
 

Best Western Plus

To book, contact the hotel directly.

Front Desk: 715-235-5664
Address: 320 Oak Ave, Menomonie, WI
Distance to Campus: 2.1 miles

Cobblestone Inn & Suites

To book, contact the hotel directly.

Front Desk: 715-233-0211
Address: 149 Main St. E, Menomonie, WI
Distance to Campus: .3 miles (five-minute walk to Memorial Student Center)

Hampton Inn & Suites

To book, contact the hotel directly.

Front Desk: 715-231-3030
Address: 2017 Stout St, Menomonie, WI
Distance to Campus: 2.1 miles

UW-Stout Continuing Education & Conferences welcomes individuals with disabilities and individualized needs. To request accommodations, please contact us at continuinged@uwstout.edu or call 715-232-2793. While we encourage requests at least two weeks in advance, we will make every effort to accommodate those made closer to the program date. All requests are confidential.

The Universities of Wisconsin is an EEO/Affirmative Action employer and complies with Title IX and ADA requirements, offering equal opportunities in employment and programming.

Community Open Art Lab Program Questions

Permitted activities in Micheels 293 and 295 and Applied Arts 234 include drawing, water-based painting, and crafting. Supplies that participants may bring with them include fineliner and archival technical drawing pens, graphite pencils, pastel pencils, sharpener, eraser, blending stump, sketchbook, drawing pad, drawing board, tape, and ruler.

Prohibited activities include but are not limited to oil painting, art using hazardous materials, storage of artwork and supplies, and commercial production of artwork. In addition, activities involving the paper cutters, light tables, projectors, and binding machines are not allowed. 

Participants must take all personal supplies, artwork, and other belongings with them at the end of each open art lab session. Items may not be left in the lab between sessions. The university cannot guarantee the security or retention of items left behind.

Other

Some of our continuing education courses and events offer a credential appropriate to the content and completion requirements, whether that is a certificate, digital badge, clock hours, or continuing education units (CEUs). Note: A CEU is ten (10) contact hours. If a credential is offered, it is typically indicated on the specific course or event webpage; however, if you are wondering about a particular course or event, please email continuinged@uwstout.edu or call 715-232-2793 to inquire.

Yes, we can offer customized training to meet specific workplace needs. Please visit the Customized Training page to learn more.

Most event and some continuing education webpages provide a contact person or email specifc to that offering; however, you can always email us at continuinged@uwstout.edu or call at 715-232-2793. Our office hours are Monday-Friday 8:00 a.m. to 4:30 p.m.