Training Within Industry for Healthcare

Enhance Patient Care, Empower Medical Staff, & Optimize Operations
In this Section

What is Training Within Industry (TWI)?

TWI is a proven, hands-on leadership & employee development program tailored for healthcare, equipping frontline supervisors, nurses, and staff with practical skills to improve patient care, safety, and operational efficiency.

Elevate Healthcare Excellence with TWI Programs:

TWI's structured and practical approach delivers immediate and transformative benefits for medical facilities. 

  • Improve Patient Care: Standardized training ensures consistent, high-quality care delivery
  • Enhance Efficiency: Streamlined processes reduce wait times and optimize staff workflows
  • Boost Safety: Proactive hazard identification protects patients and staff
  • Strengthen Teams: Positive relationships reduce turnover and foster collaboration
  • Support Continuous Improvement Initiatives: Build a foundation for continuous improvement and cost savings

Hospitals Using TWI Have Reported:

  • 20% Reduction in patient wait time
  • 20% decrease in clinical errors
  • Improved staff engagement and retention

TWI Core Modules:

Job Instruction (JI)

Trains supervisors and medical staff to teach critical procedures (e.g., equipment use and processes where sequence is critical) consistently and effectively.

  • Reduces training time and learning curve for new and existing employees by up to 75%
  • Ensures standardized clinical procedures for better patient outcome
  • Minimizes errors in high-stakes tasks like medical administration
Job Relations (JR)

Equips healthcare leaders to resolve staff conflicts and build collaborative, patient-focused teams using a respectful, problem-solving approach.

  • Improve employee morale and retention
  • Reduce workplace conflicts and grievances
  • Fosters trust, collaboration, and team engagement
Job Methods (JM)

Teaches staff to streamline workflows, such as patient intake or supply management, to eliminate waste and improve efficiency.

  • Increases throughput (25% + faster patient processing)
  • Reduces costs by optimizing resource utilization
  • Supports lean continuous improvement healthcare initiatives
Job Safety (JS)

Provides a framework to identify and eliminate workplace hazards, ensuring a safer environment for patients and staff.

  • Reduces incidents like needle sticks or patient falls
  • Promotes a proactive safety culture compliant with OSHA and Joint Commission standards
  • Enhances staff confidence in handling safety protocols