The information collected on our website falls into the following two general categories: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our website may include:
- your name
- your login id
- postal address(es)
- email address(es)
- telephone number(s)
- vehicle information
- parking permit number(s)
- parking citation number(s).
We request Personally Identifiable Information when you:
- purchase parking permits
- pay parking citations
- appeal parking citations
- manage your account information
- correspond with us
The Non-Personally Identifiable Information we collect remains anonymous; we do not connect that information to any Personally Identifiable Information collected on our website.
Our primary goals in collecting information are:
- to provide users with superior service
- to provide all visitors a smooth, efficient, and personalized experience while using our website.
Within Parking Services, we restrict access to information about you to those employees who need to know the information in order to perform their jobs. To protect your personal information, we maintain physical, electronic, and procedural safeguards in keeping with industry standards and practices. We use information we receive from you in a number of ways, including:
Personally Identifiable Information. We use your Personally Identifiable Information to process your transaction, update customer data, or to respond to your request for information.
Non-Personally identifiable Information. We use Non-Personally Identifiable Information on an aggregated basis to help us understand how visitors use our website and to measure interest in the various pages. We use this information to improve the content of our website and to make our website easier to use.
T2 will not sell or rent any personally identifiable information to third parties. T2 will not share your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond those for which the information is shared.
Third Party Processing: T2 will send Personally Identifiable Information about you to third parties, including University of Wisconsin-Stout Parking & Transportation Services, Bremer Bank, and UW-Stout's Internet Payment Gateway, in order to process payments we receive.
Otherwise by Law: We may disclose Personally Identifiable Information as required by applicable law or pursuant to a subpoena, court order or other legal process, including subpoenas from private parties in a civil action.
A "cookie" is a small data file transferred by a website to your computer's hard drive. You are sent cookies when you log on to our website or make on-line payments. Your acceptance of cookies from our website does not give us access to your Personally Identifiable Information, but cookies may be used to identify your computer. The aggregate information collected permits us to analyze traffic patterns on our website. This enables us to provide you with a better experience on our website by improving content and ease of use.
T2 acknowledges your trust and is committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we employ physical, electronic, and managerial processes to safeguard and secure the information we collect online.
First, we restrict access to the Personally Identifiable Information about our users to those employees who require such information to fulfill their job responsibilities.
Second, when you complete on-line transactions on our site, we use Secure Sockets Layer ("SSL") encryption technology to safeguard your sensitive information while it is being sent to us. The SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) in your browser window.
All payments are final. An overpayment may be refunded upon notification of Parking Services. Payments of voided or successfully appealed citations may be refunded within five (5) days of the decision to mitigate the citation.
For your protection, we strongly recommend that you do not provide your account information, user name, or password to anyone. If you become aware of any suspicious activity relating to your account, it is your responsibility to contact us immediately.