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Employer: UW-Stout On Campus STUDENT JOBS - Memorial Student Center

Expires: 08/15/2024

Location: Student Centers Hours: Mondays-Fridays, 4:15 p.m. - 8:15 p.m. or 8:15 p.m. - 12:15 a.m. (employee must sign up for at least one recurring weekly shift each semester). Saturday and Sunday, hours may vary (typically 8-9 hour shifts), employee must be available to work a minimum of 2 weekends per month. Overnight shifts may be required based on event needs. Minimum Qualifications: • Must have attended UW-Stout full-time for at least one semester and have at least one year remaining. • Minimum academic credit load of six (6) undergraduate or graduate credits at UW-Stout. • Excellent customer service mindset • Able to communicate with a diverse range of clients, colleagues and guests. • Presents a positive and professional image. • Able to work independently, and within a team environment. • Ability to work well under pressure, make decisions and solve problems. • Detail-oriented and thorough in following through on tasks. • Dependable team member. General ResponsibilitiesBuilding Managers represent the Student Centers (Memorial Student Center and Price Commons) and are responsible for the general supervision of the facilities, including security of the buildings, safety of guests, assisting reservations and events, decision-making during irregular situations or requests, and handling emergency situations, all according to University and Student Centers policies. Building Managers provide valuable service to students, staff, faculty and guests. Building Managers work to meet guest needs in a consistent and professional manner. The Building Managers report to the Student Centers Associate Director - Conferences and Events.Essential Tasks, Duties and ResponsibilitiesFacility Coverage• Responsible for opening and closing the Memorial Student Center and Price Commons.• Maintain order, security and safety of the buildings and guests.• Monitor the Student Centers facilities to check on activities/reservations and enforce policies.• Responsible for performing all tasks on daily shift checklists.• Responsible for assisting operations staff to meet guest needs. This may include room set-ups and teardowns; cleaning tables, bathrooms, floors or other areas of the building; and assisting the Event Technology Crew (ETC) as needed.• Responsible for enacting emergency and weather procedures as situations arise.Guest Relations• Serve as a source of information and assistance for Student Centers guests.• Interact with and meet the needs of event clients while portraying a professional and positive attitude.• Enforce and promote Student Centers reservation, promotional and building use policies and procedures.• Maintain a working knowledge of Student Centers audio/visual equipment to assist guests as needed.Additional Duties• Handle cash drawers for University Dining Services.• Attend regular Building Manager meetings.• Attend and complete all required trainings.• CPR and AED Certification will be provided and is required.• Work on special projects as assigned.• Other duties as assigned.

Employer: UW-Stout On Campus STUDENT JOBS - LIT

Expires: 09/18/2024

Position Summary:The LTS Student Tech is responsible for assisting with technical classrooms and labs on the UW-Stout campus. The Intern will install, configure, maintain, and update a variety of technical equipment, including processors, computers, touch panels, and switchers. Most of the equipment is network-based and configured using software such as Crestron Toolbox and Fusion, as well as tools like Excel, WinZip and EMS. The student will work with students, faculty, and staff, helping in person, on Teams, and via email. Responsibilities:Install, configure, maintain, and update technical equipment, including processors, computers, touch panels, and switchers.Troubleshoot and solve technical problems that arise with labs and classrooms, as well as student, faculty, and staff computers and other technical equipment.Communicate with full-time staff and other departments through job tickets and other forms of communication.Document customer service and technical problems and resolutions through the KB database and job tickets.Learn communication skills and the ability to work in a team environment.Possess the ability to troubleshoot complex problems and learn technical and procedural systems quickly.Team with staff in the Network and Computer Technicians departments to learn about network VLANs and DHCP systems, as well as computer software. Qualifications:Must be a current student at UW-StoutPossess a strong interest in technology and technical support.Must have excellent communication skills, both written and verbalAbility to work independently and as part of a team.Must have experience with Microsoft Office SuiteKnowledge of network VLANs and DHCP systems, as well as computer software, is preferred. Working Conditions:Work is performed in a technical classrooms and labs, and an office environment.Must be able to lift and carry equipment weighing up to 30 lbs.Work hours may vary depending on the needs of the department and may include evenings and weekends.This position offers a great opportunity for students to gain hands-on experience in the technical support field while learning from experienced professionals. We are looking for motivated individuals who are willing to learn and grow in our field.