Students, Families & Friends

Information and links for students, families and friends on the COVID-19 Coronavirus planning and preparedness.
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Student Technology Resources

Student technology resources on StoutCloud for online learning and tutoring, web conferencing, and mobile hotspots.
Technology Resources

Refund FAQs

Common questions about refunds for housing, dining and other fees.
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Our campus is currently operating with all buildings in a generally locked status. Please call ahead prior to visiting campus offices or buildings to verify hours and availability. Employees and approved student employees who currently have card access to their building will continue to have card access.

Chancellor and Dean of Students Update

We’d like to begin by acknowledging that this past week has been one of transition, change, and ambiguity for our community, and, especially, for many of our students. As we’ve come to expect, you have handled the transition to alternative instructional delivery methods with professionalism, grace, tenacity and persistence. Thank you. Thank you for your patience, your compassion and your desire to engage in learning in new and different ways. We are truly proud of and appreciate each and every one of you.

To students who have moved to their permanent home, either away from the residence halls or their off-campus apartments, we hope you are adjusting well and are surrounded by support. Like many of our faculty and staff, we suspect you have set up spaces at your residence where you are able to focus, as best you can, on your coursework. Feel free to share your photos on our Facebook album so we can spread the word about how Stout students are managing this transition with the greater community. 

We invite you to continue to consult this web page for updated information. The Students, Families & Friends web page will address many of your questions. There is information regarding academic support, refunds, technological assistance, etc. We recommend you bookmark that page and check it often so you can stay informed and up to date with the latest information about how COVID-19 is impacting the campus and what support is available for students.

A few things to note:

  • We know there are lots of questions about potential academic accommodations (e.g. credit/no credit) given this unique conclusion to the semester.  The campus will have information distributed to students next week regarding any adjustments to current academic policies.
  • Some students have raised questions about the use of cameras in on-line courses. The University of Wisconsin System Office of General Counsel has reviewed and distributed guidance that indicates instructors are within their rights to require students to have their laptop cameras on as part of their course delivery. There is no invasion of privacy concern.
  • Student Health Services remains open to our students near and far. The attached document to this e-mail includes important health information and ways in which Student Health can assist any student during this time, regardless of your current location. 
  • The Counseling Center also remains open to support students’ wellbeing and mental health. Currently, they are offering 30-minute telephone consultation appointments through Microsoft Teams. Students can call 715-232-2468 to schedule. Please see the Counseling Center homepage for additional information and updates, including a link to Coping with COVID-19 Related Stress and Anxiety
  • We recognize that a number of you may be experiencing food, shelter, and financial insecurities. We have created a webpage that contains a multitude of resources for you. You can find those resources here, including resources to potential emergency funding for extreme hardship.

Stay engaged, stay informed, and above all, please stay healthy and practice the social distancing requirements of the CDC.  Today and every day, we remain #StoutProud!


Local and Regional Student Resources

Connecting students to support services and agencies.
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Advisement Day

As we all navigate the new reality of the global coronavirus pandemic, we hope you are doing well and staying safe.

This is a reminder that Advisement Day will be held as scheduled on March 31st. Advisement Day will be entirely virtual, with no face-to-face or in-person group advisement meetings this semester.

Your program director will contact you with details on virtual group advising sessions for your program, if there are any scheduled. Virtual individual meetings with your advisor will take place as phone calls, video chats, or via email — your advisor will contact you with instructions.

If you haven’t heard from them already, your advisor and/or program director will be in contact in the near future regarding advisement day. Please do not hesitate to reach out to your instructors, advisors, and program directors with questions or concerns you have in the coming weeks. We are here to support you and your learning. Together, we will make it through all of this and continue to be Stout Proud!


We know there are many questions about refunds. More information with be forthcoming. When refund information becomes available links to detailed information will be posted here.

University Library & Textbook Rentals

Alert: Effective 3/17, the UW-Stout Library will be closed to the public

All textbooks, library materials, and equipment are now due on September 8, 2020. Students leaving campus should keep these materials and return them when they come back to campus this fall. The library exterior lobby is open every day from 9:00 a.m.-4:00 p.m. through March 27th for students who wish to drop off materials before they leave campus.

At UW-Stout, our top priority is the health and safety of our students, employees and visitors. To address the challenges posed by the spread of the COVID-19 coronavirus, the UW-Stout Library will be closed to in-person use as of Tuesday March 17th and will continue until further notice.

Library staff will STILL BE AVAILABLE to assist you through phone calls, chat, text, and email. Use Ask a Librarian from 10:00 a.m.-4:00 p.m for immediate assistance or schedule a consultation for in-depth research assistance at a time that is convenient to you.

All textbooks, library materials, and equipment are now due on September 8th. Students leaving campus should keep these materials and return them when they come back to campus this fall. The library exterior lobby is open every day from 9:00 a.m.-4:00 p.m. through March 27th for students who wish to drop off materials before they leave campus.

UW Requests are now unavailableThe van service that delivers items from other UW Schools has been suspended until April 7th. 

Interlibrary Loan of digital materials (articles and book chapters) is available, however there may be delays.

UW-Stout Online Services:

Many research projects can be completed using our online resources, including: 

For faculty and instructors:

UW-Stout Library is your partner in online instruction. Please consult our Faculty and Instructors page for information about using library resources in Canvas and how librarians can help your class remotely.

Contact us or a library staff member if you have any questions:

Thank you for your patience and understanding during this difficult time. - Kate Kramschuster and Susan Lindahl

University Library homepage

University Archives and Area Research Center


Student Employment 

UW-Stout will respect students who do not wish to work through April 5.   

  • Please know the availability of work may be impacted due to the shift to alternative instructional delivery methods.  
  • Student employees should work with their supervisors on their planned work schedules through April 5.  
  • We recognize that even a short time without a paycheck can create a personal hardship. As a reminder, the Dean of Students office is available to consult with you regarding your personal financial situation.  

Student Health Services

Monday - Friday, 8:00 - 4:30 p.m.

Located at:
103 1st Avenue West

As the situation around COVID-19 continues to impact our student community, we want to assure you that UW Stout Student Health will continue to provide care through Telehealth during this time. We launched Telehealth through Microsoft Teams, as a measure of providing care while also following public health guidance on social distancing. 

UW Stout Student Health will remain in operation; Monday-Friday 8:00 AM- 4:30 PM until May 15. 

Walk-in appointments and web booking are not available. Call 715-232-1314 to schedule an appointment. 

Patients should follow the procedures below: 

  • FIRSTCall to make a Telehealth or Phone visit appointment* All callers will be screened for any respiratory symptoms (cough, sore throat, fever, runny nose, sneezing) and travel with an RN/clinician 

Telehealth will be the appropriate route and best option for many visits: 

  • Respiratory symptom appointments will be scheduled through Telehealth and/or phone-based appointments or referred where medically indicated. 
  • Urgent medical care (“sick/injury” visits) will continue to be provided for students as telehealth or phone consultations. 
  • Mental Health visits will be scheduled as telehealth appointments 
  • Routine appointments (“well” visits) will be scheduled as telehealth appointments o Immunizations and TB testing are temporarily canceled 

In-person visits will be arranged when medically indicated for students currently on and near campus. 

Stay healthy and protect others 

  • Social distancing and minimize contact with people in your home and shared spaces 
  • Cover your cough/sneeze with tissue or bend of your elbow 
  • Wash your hands often and practice good hygiene. 
  • Avoid sharing personal household items such as dishes, towels, and bedding. 
  • Disinfect commonly used items and touched surfaces. 
  • Avoid ridesharing with groups. 
  • Follow the advice and instructions of your health care professionals. 
  • If you are instructed to self-quarantine/self-isolate, do so.