Orientation - Getting Started in Your Online Class

Important Links to Bookmark

first steps in orientation

1. Computer Check

System Check
Verify the display settings on your computer and plug-ins that your course requires.

Note: Most of the functionality within Learn@UW-Stout will work on an updated iPad, but a tablet or iPad cannot replace an updated laptop or desktop. The Technology Help Desk and Learning Technology Services are not supporting tablets for instruction at this time.


2. Web Browser Check

Recommended Web Browsers

If you have any questions about these preferences, call one of the numbers listed below and indicate you are a UW-Stout student needing help with Learn@UW-Stout. Help is available 7 days a week.

888-435-7589 select option 3
608-264-4357 select option 3

3. Practice logging in before the first day of class.

  • Click on the UW-Stout Login button each time when logging into the course.

    login button

    On the next page, enter your username and password; click Login.

4. Complete the Required Orientation.

  • After you are logged in to Learn@UWStout, scroll down to Ongoing under the course list. Click on the link: Online Student Orientation

  • ***Set aside one hour to complete the orientation and to get acquainted with the web navigation in Learn@UW-Stout. The News bulletin on the opening page introduces each activity. Be sure to check the News daily when the course begins.

  • To view your course, above the "Ongoing," look for your course title and view the date your course opens for preview (listed below the course title).


5. Check Your University Email (MyMail)

Email Login

Why do I need a MyMail account?

All official communication from the university, such as billing notifications and all correspondence with your instructor, will come through your UW-Stout email account when the course begins. As a student, you are responsible for checking your UW-Stout email account regularly – at least every other day!

  • Send a test email using your university email account. If you encounter problems with your login (e.g., forgot your username or password):

    Reset your password online

  • If you need additional assistance with your university email, call UW-Stout Technology Helpdesk 715-232-5000 or email techdesk@uwstout.edu


6. Set up Mobile Phone Access to Your University Email

Configure your mobile device to receive your university e-mail automatically.  

Directions are provided at:

Select your type of phone. If you have any problems setting up your university email with your mobile phone or your computer, contact Technology Help Desk (715) 232-5000 email: techdesk@uwstout.edu


pay bill

7. How to View Your University Bill and Tuition Due Dates

Check Your Bill and Pay Tuition Online

Login with your university username and password, click on Self Service in the left menu, and then click on the Student Center to view the amount due and due dates.

No bills are sent via postal mail or email. The billing information is available for you to view electronically.

***A monthly 1.5 % finance charge will be added to any remaining balance after the final payment due date. Payments must be received on or before the published due date to avoid a finance charge.

Refund and Drop Policy
If you need to drop the class before the first day of class, send a cancellation request by email to Registration and Records at: outreachreg@uwstout.edu

If a student drops the course after the fifth day of class, a $15 fee will be charged in addition to the policy described below.

Tuition Owed/Refund Schedule for Drops (PDF)

Tuition owed is calculated based on the date of the drop request email you send to the registrar’s office.

Inactivity in a course does not constitute a course drop or withdrawal from the university. You will be financially responsible for the course registration unless you notify the Registration and Records office to drop or withdraw.

If a student withdraws from the university, a fee of $50 is charged for a first-week withdrawal and $100 for any withdrawal during the second week. If a student leaves the university without officially withdrawing as per university regulations, the student will be charged the full 100% of tuition and fees due to the university.

Resource People to Assist You

resource people to contact

If you have any questions about viewing your bill, billing, or need a receipt for tuition reimbursement, contact:

Student Business Services
Phone: 715/232-1656
Email: sbservices@uwstout.edu
Office hours: Monday to Friday, 8 a.m. - 4:30 p.m. CST

Billing/Payment Inquiries
Diane Oakland, oaklandd@uwstout.edu or 715-232-3685

Financial Aid
Megan DeRusha, derusham@uwstout.edu or 715-232-1363

Veterans Services
John Bensend, veteranstudents@uwstout.edu or 715-232-1659

Learning Services

Library Distance Learning Services
Ann Vogl, voglan@uwstout.edu or 715-232-1553

Online Tutoring Services and Writing Lab (Brainfuse) (PDF)

Lynda.com Technology and Software Tutorials
More than 2,000 self-paced online courses available for your professional purposes. Check out the diverse catalog.



online teacher

Contact Us

School of Education
Email: Online Professional Development
University of Wisconsin - Stout
Menomonie, WI 54751
Phone: 715-232-2693