Specific outcomes include:
1. Understand the elements of effective communications.
2. Apply tactics and tools to increase leadership effectiveness.
3. Apply techniques for overcoming resistance to change.
4. Apply principles of effective delegation.
Learn how to apply strategies and techniques to improve communication, effectively delegate, manage conflict and overcome resistance to change. You'll also complete a delegation guide for your job situation, and practice the process of applying solution-focused questions.
Warm up activity and your Learning Team Report Out
Leadership styles and leadership choices – gap assessment where you are and need to get to as a leader
Zand video and discussion
Interpersonal competencies – listening, suspended, deep & dialogue process
Conflict style assessment
Conflict Resolution Skills and Strategies
Solution focused questions
Positive discipline process
Leadership development plans, CIQ and Wilson assignments