University of Wisconsin Stout | Wisconsin's Polytechnic University

In Chrome, you must to install PaperThin's Chrome Extension in order to use "Cut", "Copy" or "Paste" features through Rich Text Editor's toolbar buttons. To do this, open the Extensions page by clicking the far right icon next to the address bar in the browser (it says "Customize and control Google Chrome" on hover), then Tools > Extensions. Click the "Get more extensions" link and search for cs_paste_extension, then click the Add To Chrome button. After you install this extension, you need to restart your Chrome browser. When pasting in the text block, use the paste from clipboard icon instead of Ctrl-V to paste.

The latest versions of Firefox that work with CommonSpot are Firefox 9 and Firefox 10 ESR (Extended Support Release). Later versions may not allow you to save and submit changes in a Formatted Text Block and you may encounter other problems. If you are using an unsupported version, you can choose another supported browser like Internet Explorer or Google Chrome, or you can revert to Firefox 9. The steps to revert are:

• Go to http://www.top10download.com/firefox-9-0
• Click the Download: Firefox 9 (9.0.1 final) link, not one of the download links that are ads.
• Once the file is downloaded, run it. It will "update" your Firefox back to 9.0.1
• Next, go to Tools > Options > Advanced > Update and set it to "Ask me what I want to do" instead of "Automatically download and install the update" which is the default setting. You will get notices to update Firefox to a later version, but you can ignore them until a later version is supported.
  

You may experience trouble with your text disappearing in a Formatted Text Block element when working in Internet Explorer. If this happens, find the Maximize/Restore Down icon in the upper right corner next to the X. Maximizing the Formatted Text Block dialog should bring your text back when it disappears. You may occasionally have to switch this back and forth between Maximize and Restore Down. 

We have also seen problems when trying to work with tables in IE9. The only recommendation here is to use another browser if you encounter this issue. 

IE10 does work with CommonSpot, but only in Compatibility View. There is an icon for this in the address bar, or you can press F12 and choose Browser Mode: Internet Explorer 10 Compatibility View in the top menu.