Frequently Asked Questions

Please click and expand the questions for the answers

Who do I contact for help in making my reservations OR if I have questions?

You may contact MSC Reservations at (715)-232-2000

How do I know if my reservation is confirmed?

All reservations will be confirmed by the Reservations Staff within 24 hours during the business week. (We suggest you wait for your reservation confirmation before inviting other attendees to your event/meeting).

Who can change my reservation?

Your reservation may be changed only by you, your delegate if one is specified in the online Reservation System, and by calling MSC Reservations at (715)-232-2000.

How do I make changes to a reservation?

How do I know what equipment/features come with the room?

When making a room request you can view the features by selecting the room name. The features may include size of the room, picture, floor plan and equipment.

Who do I contact for catering needs, linens, and table skirting?

You may contact University Dining Services at (715)-232-1482

How many days in advance do I need to make a reservation?

You need to make a reservation at least 4 business days in advance, preferably two weeks. If it is within 4 days of your event, please contact MSC Reservations at (715)-232-2000.

Do I need a password to make an online room request? If so, how do I get one?

A password is needed by everyone in order to use the online system. You may request one by visiting the online Reservation System home page. Select "My Account" and "Create an Account". You will receive a password within 24 hours during the business week.

What is the first step in making a reservation?

The first step is to create an account. Once an account is created you may make a room request for academic or non-academic space.

Who can make a reservation?

All faculty, staff and students with a University e-mail user I.D. may make a reservation using the online system.

Where are the outdoor locations for sales tables, event signs and banners?

The online system gives you the option for all outdoor locations anywhere on campus including the Clock Tower Plaza.

What are the hours of the buildings on campus?

For a listing the hours for every major building on campus, please visit the following page: