Student Complaint Process

The majority of students at UW-Stout will complete their education without feeling the need to pursue a complaint against another student, a staff member or the university.  However, if you believe you have a reason to file a complaint, the university is obligated to listen.  UW-Stout has established procedures to respond to student complaint in a fair and equitable manner.  In general, you should follow the following process to resolve the complaint. 

Actions You Can Take:

Complaints Related to Conduct of Classes, or Other Course Matters:

  1. Address the complaint(s) with the course instructor.
  2. If you are not satisfied with the outcome of the meeting, or if you would be uncomfortable confronting the instructor, take the complaint to the chair of the appropriate academic department.
  3. If the resolution is not achieved there, you may then bring the matter to the appropriate academic dean.
  4. Please contact the Dean of Students Office (715-232-1181) for advice and guidance related to complaints.

Complaints Related to Course Grades:

  1. Address the complaint(s) with the course instructor with documentation of error.
  2. If the instructor determines grade change should be made, s/he takes appropriate action.
  3. If the instructor maintains accuracy of grade, you may submit a written request to the Department Chair for mediation.
    1. If the instructor then determines grade change should be made, s/he takes appropriate action.
    2. If the instructor and chair maintain accuracy of the grade, you may file written request for hearing with the Dean of Students Office.

Please also review UW-Stout's Grade Change Policy.

Complaints Related to University Staff:

  1. Address the complaint(s) with the individual involved.
  2. If resolution is not achieved there, you may then bring the matter to the Dean of Students Office (715-232-1181) for assistance. Students may use the Student Complaint Regarding Staff Form.
  3. Students who believe they have been victim of discrimination on the basis of race, color, sex (gender), religion, national origin, age or physical disability should inform the Human Resources Office (Room 203 Administration Building, 715-232-2149) or use the Employee Relations Complaint Form.

Complaints Related to Behaviors of Other Students:

  1. For behavior is criminal in nature or immediate threats, please contact University Police (Room 110 University Services, 715-232-2222).
  2. For other complaints regarding behavior by students, the issue is referred to the Dean of Students Office (715-232-1181).
  3. Non-emergency reports regarding student behavior may also be accepted by utilizing the Student Conduct Reporting Form.

 
Dean of Students Office
Room 130 Bowman Hall
715-232-1181
dean_of_students@uwstout.edu