Report Card Lost or Stolen

Reporting Lost Cards

For your security it is important that you report a lost card immediately. To report your lost card, log into 

  • Click on “Profile”
  • Then “Card Status”
  • Follow the prompts

This will prevent unauthorized usage of the card from off-campus as well as on-campus purchases.

The replacement card will be mailed to your home address within ten business days. The cost of the replacement card can be paid with OneAccount funds, any major credit card, or if the option “Pay Later” is chosen, you may pay at the Campus Card Office where on-campus funds can also be used to pay for the replacement card. Payment must be received before a replacement card will be ordered.

While the replacement card is being produced, if you need a card for on-campus functions you can obtain a temporary card at the Campus Card Office during regular office hours.

Temporary Cards

Temporary cards are issued to students and faculty/staff for short-term usage. The Temporary Card is invalid after the indicated expiration date and can no longer be used. Only in extenuating circumstances can the expiration date be extended. Temporary cards can only be used to access your on-campus debit accounts (Baseline, Baseline Plus, Flexline). They are NOT to be used as a means of identification.

15-Day Temp Card

These temporary cards are available when one of the following conditions have been met: 

  1. If the student/employee is new on campus and their Stout OneCard is being ordered;

  2. Their Stout OneCard has been reported lost and the replacement fee has been paid.

Temporary cards can be used for 15 days (unless modified slightly due to weekend/holiday hours). For new cardholders to the campus, this card is provided at no charge; for current cardholders there is a small fee for this service.

5-Day Temp Card

These temporary cards are available when cardholders have accidentally left their Stout OneCard at home. Temporary cards can be used for 5 days only, the time it takes to have the card from home mailed to the cardholder. There is a charge for this service.