University of Wisconsin - Stout

Requirements

The Service Administration is a graduate-level certificate designed to address operational issues in tangible and intangible services administraiton. The certificate will serve those individuals employed within industry who seek advanced techniques that can be directly applied toward the working environment. The 12-credit certificate includes the following courses:

SRVM-554 Services Marketing Management 3
SRVM-610 Electronic Service Management 3
SRVM-620 International Service Concepts 3
SRVM-621
HT-747

Customer Interaction Center Management or
Seminar in Hospitality Management

 3
 
This course set leads to a certificate only. If you’re interested in applying these credits toward a Master’s or Education Specialist degee, please visit the degree programs website.

 

 

For more information, contact

Robert Davies
448 Home Economics Building
University of Wisconsin-Stout
Menomonie, WI 54751-0790

Phone: 715/232-1480
E-Mail: daviesb@uwstout.edu