The Association for Services Management International
AFSMI is the only global professional association dedicated to furthering the knowledge, understanding, and career development of executives, managers, and professionals in the high-technology services industry. Our goal is to provide leadership and direction that helps our individual and corporate members expand their capabilities to meet the growing complexities and challenges of the industry. If you are involved in the delivery of customer relationship management information, and if you work in the industry sectors of professional services, e-services, hardware services, software support, or marketing and business development, AFSMI is a vital resource and a vendor-neutral platform for the advancement of services and support management.