University of Wisconsin Stout | Wisconsin's Polytechnic University
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At UW-Stout, Wisconsin's Polytechnic University, we are inspiring innovation.
Building Maintenance
Our Responsibilities
The UW-Stout Building Maintenance Department provides and maintains a
safe and comfortable working environment for students and staff in all
University Buildings. We perform maintenance and repair work requested through the TMA iServiceDesk. Services provided include, but are not limited to, maintenance, construction, and remodeling of:
- plumbing systems
- heating/ventilation/air conditioning systems
- key, lock, and door hardware
- electrical systems
- campus steam/chilled water/electrical distribution
- carpentry, paint, masonry, and flooring
Building Emergency Procedure
The Physical Plant defines an emergency as: "Any disaster, unusual occurrence, utility malfunction, or equipment failure which presents an imminent danger to life, health, or property," and should be reported immediately.
- Please call 715-232-2200. If it is after hours, please wait for the recording and follow the instructions.
- If this is a life threatening situation, please call 911 before contacting the Physical Plant. Note: Fire alarms are not connected to 911; someone must call! Full fire alarm procedure available from Safety & Risk Management here.
Please report all other requests for maintenance and repair through the TMA iServiceDesk and your request will be addressed as soon as possible. Thank you for your cooperation.
Who do I contact if I have questions about my work request?
Please do not contact the workers directly; their schedules are determined by their supervisors. Please contact the main office at x2200 and someone will be able to assist you, or determine who you need to speak with.
I am having problems with my card access. Who can help me?
Please contact the Campus Card office for trouble with card access, or to request card access. If you need new card access readers installed, please submit a request via the TMA iServiceDesk.
Who should I contact if my phone, computer, printer, etc are not working properly?
Problems with "technology" should be directed to the Ask5000 HelpDesk.
It is hot/cold in my building - what should I do?
If it is unusually hot or cold in your area, please submit a work request using the TMA iServiceDesk and a technician will address your concern. Please be aware that is a state mandate that all building thermostats be set at 76 degrees in the summer and 68 degrees in the winter; we will continue to make every effort to keep temperatures as comfortable as possible, while following this mandate.
How do I know if my work order requires an account number?
If the work being requested is considered to be "routine" maintenance, then an account number is not needed. Anything outside of regular building maintenance will require an account number to be charged. This may include items such as hanging pictures, installing new furniture, office remodels, repairing department-owned equipment, and all work associated with Program Revenue departments.
How do I get an estimate to have work done?
If you would like to have some work done but are not sure of the cost or feasibility of the project, please submit a work order via the TMA iServiceDesk and request an estimate to be done. One of our staff members would be happy to discuss your project with you and draw up an estimate.
What is the process for having a room painted?
- Rooms are eligible to be painted under the Building Maintenance fund at a minimum every seven years. If a room falls into this category, please place a work request and choose from one of the "stock" colors available (sample card available at front desk, 103 General Services). Rooms will be painted based on need and budget availability.
How do I get new/updated window treatments installed?
Installation of window treatments must be coordinated through the Physical Plant. Please place a work request to have window treatments installed or removed.
What are the current labor rates?
You can view the current labor rates for chargeable work here.
Contact Information
Building Maintenance
General Services Building
Phone: 715-232-2200
Office Hours: 7:30 a.m. - 4:30 p.m.