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Planning, Assessment, Research and Quality
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Planning, Assessment, Research and Quality
Quality Training Program
Overview of Quality Training Certificate Program [ppt]
Schedule of Upcoming Classes [pdf]
Class Detail [pdf]
Fall 2011 Quality Training: Planning
- Announcement [pdf]
- PowerPoint presentation [pdf]
- Handout [pdf]
Spring 2011 Quality Training - Two workshops: The Fundamentals of Project Management and Understanding Conflict
- Announcement [pdf]
- Fundamentals of Project Management [pdf]
- Activity Network Diagram and PERT Example [pdf]
- Fundamentals of Project Management Handouts [pdf]
- Project Management Fundamentals PowerPoint Slides [pdf]
- Understanding and Managing Conflict [pdf]
- Conflict Management Handouts [pdf]
- Conflict Management Inventory [pdf]
- Conflict Styles, When Appropriate [pdf]
- Conflict Management PowerPoint Slides [pdf]
Fall 2010 Quality Training- Using Quality Tools
- Announcement [pdf]
- Agenda [pdf]
- Handout #1 [pdf]
- Handout team leader [pdf]
- Online resources [pdf]
Spring 2010 Quality Training – Evaluation and Measurement
- Announcement [pdf]
- Presentation [ppt]
- Sample observation form [pdf]
- Sample sign-in sheet [pdf]
- Template for Designing an Evaluation [pdf]
Fall 2009 Quality Training - AQIP/Baldrige
- Announcement [pdf]
- AQIP Presentation [ppt]
Spring 2009 Quality Training- Introduction to Quality Tools