Registration and Records office to receive state honor for excellence
February 26, 2014
The Registration and Records office at University
of Wisconsin-Stout will be honored at the Thursday, March 6, meeting of the UW
System Board of Regents with one of three Academic Staff Awards for Excellence.
"These award winners reflect the high
caliber and dedication of our academic staff systemwide," said Regent Tracy
Hribar, chair of the selection committee. "Their commitment to academic quality
and student success is inspiring, and we are honored to recognize their
wide-ranging and significant accomplishments on behalf of our students and
"This award would not have been possible
without the hardworking, dedicated staff in Registration and Records," said UW-Stout
Registrar Scott Correll. "It is an honor to be commended for our efforts
serving the university community and furthering the mission of UW-Stout."
In nominating Registration and Records for
the award, Chancellor Charles W. Sorensen said the office is "committed to
serving and meeting the needs of UW-Stout's diverse student base. They have
responded to students' changing needs by revising processes and enhancing the
During the past three years, the office, in
room 109 Bowman Hall, has undergone a complete transformation to better respond
to the changing needs of students, graduates and the public:
challenge for every university is maximizing course attendance while
minimizing efforts to accomplish the task. Three years ago, UW-Stout was
processing more than 36,000 add cards through in-person registration to
allow more students to enroll in particular classes. The office used an
electronic solution to eliminate the manual tasks. Today, students are
moved from the waiting list into the course after each course drop to
maximize capacity. The process allows departments to better determine
course demand, reallocate resources and plan for the hiring of additional
staff when necessary.
an official transcript from UW-Stout used to involve 12 steps that started
with a paper request form and could take up to three weeks. The office
switched to an online service that automated handling the transcript
requests and processing payments. The office has gone from processing 50
transcript requests a day to nearly 200, and the university is saving
helped the office reduce the time to send diplomas. Previously, UW-Stout
often used the 45 days it is allowed after the end of a term to award
diplomas. The office found that all degree audits could be run
simultaneously and electronically. Instead of two staffers working for two
weeks to hand-calculate student records, 1,500 graduates could be
processed in five minutes. Now, two-thirds of diplomas are awarded within
four days after final grades are entered.
Other initiatives include hiring a
full-time military education benefits coordinator and improving services for
veterans. The office provided consulting to a newly formed university in
Azerbaijan on implementation of an integrated and relational student
information system modeled after the new system at UW-Stout.
After enhancing services, the office earned
two Models of Efficiency awards from University Business Magazine.
The other Academic Staff Award winners are Bonnie Isaacson, UW-Eau Claire Academic Affairs program assistant, and
Ron Zimmerman, director of the UW-Stevens Point Schmeeckle Reserve. Each winner receives a $5,000 award for professional
development to enhance his or her program or function.
Academic staff members and programs from
each of the UW institutions were nominated for this year's awards.
The UW-Stout Registration and Records
staff, front row, from left, Jennifer Swoboda, Marianne Neidermyer, Beth Uetz, Vicki
Anderson, Valerie Mardis and Darci Ward. Back
row, from left, John
Bensend, Josh Lind, Scott Correll, Judy Countryman, Andrew Mercil and Kathy Sveum. Missing from the group but pictured below that photo
is staff member Lystra Yates.