University of Wisconsin Stout | Wisconsin's Polytechnic University
Inspiring Innovation.
At UW-Stout, Wisconsin's Polytechnic University, we are inspiring innovation.
Maintenance Schedule
Thursdays: 5:00 - 7:00 AM
Students should avoid taking quizzes during this time frame.
System Updates
D2L Help System
The following D2L Help System will help you easily navigate through D2L.
Learn@UW Help Desk (Madison)
Students can contact the Learn@UW Help Desk for D2L assistance via phone or email:
- Phone: You can call the Madison Help Desk seven days a week (6:00 a.m. to 1:00 a.m.) at 1-888-435-7589 or 1-608-264-HELP (4357), option #3. Please indicate that you are a UW-Stout student.
- Email: help@doit.wisc.edu
Note: It can sometimes take up to 24 hours to receive a response via email, so if you have an urgent issue, please call the Help Desk instead.
How do I install/use it?
- Click here to install the Respondus LockDown Browser.
- When you are ready to take your quiz/exam:
- Locate the "LockDown Browser" shortcut on your desktop and double-click it (for Mac users, launch "LockDown Browser" from the Applications folder).
- If prompted to close a blocked program (e.g. screen capture, instant messaging), choose Yes when prompted.
- Login to Learn@UW-Stout (D2L) and open your course.
- Navigate to Quizzes, click on the quiz/exam link and select the Start Quiz button. (Note: If the Start Quiz button does not appear, it means that you are not running the Respondus LockDown Browser.)
- Once a quiz has been started with Respondus LockDown Browser, you cannot exit until the Submit Quiz button is clicked.
Where can I get more information?
Where do I go for support?
Still having problems?
What is it?
The Respondus LockDown Browser is a customized browser that increases the security of quiz delivery in D2L. When students use the Respondus LockDown Browser
to access a quiz, they are unable to print, copy, go to another URL, or
access other applications. Once a quiz is started, students are locked
into it until it's submitted for grading.
Current Version
- Windows:
Version 1.0.5.03, September 7, 2012 (hotfix)
- OS X: Version 1.0.5.02, September 18, 2012 (hotfix)
To see what version is installed on your computer, open the Respondus LockDown Browser, and click on the "i" toolbar button (Windows) or the "About" button (OS X).
"Hotfix" releases contain minor fixes and are not immediately available from the Check for Update option in the Respondus LockDown Browser. To install a hotfix: users must download and run the full setup program (as if they were doing a new installation) and then choose to reinstall.
"Update" versions are general releases that are available using the Check for Update option in the Respondus LockDown Browser. Hotfixes released since the prior update are always contained in the newest Update versions.
General
What do I do if I receive an "Invalid Username/Password" error when logging into D2L?
If you receive an "Invalid Username/Password" error when logging into D2L, you should first try changing your password at: https://password.uwstout.edu/. UW-Stout has a one year password expiration policy and recently there have been a lot of students whose passwords have expired. While your password expiration won't prevent you from getting into your email, it will affect other campus applications, such as D2L and Access Stout.
If you want to change your Learn@UW-Stout (D2L) password, you will first need to request to have your email password changed (as both systems use the same password). Once your email password has been changed, it will automatically be updated in Learn@UW-Stout (D2L).
Every time I try to open a document in D2L, a pop-up blocker appears. What should I do?
If you'd like to fix your pop-up blocker problems, please follow the steps below to keep Internet Explorer from blocking your Learn@UW-Stout pop-ups:
Start Internet Explorer.
Click Tools -> Internet Options and select the Privacy tab.
In the "Pop-up Blocker" section, click Settings.
In the "Address of Web site to allow:" field, enter the URL http's://uwstout.courses.wisconsin.edu and click Add.
Did you already try the above and still have your content blocked? Following the steps below should fix it once and for all:
Open Internet Explorer to any web page.
From the Tools menu, choose Internet Options...
In the Internet Options dialog box, click the Security tab and then click the CUSTOM button.
Scroll down the list of custom security options to the Downloads section.
Under "Automatic prompting for the downloads", choose Enable. Also, make sure the adjacent "File download" is set to Enable.
Click OK on the custom settings box and then OK again on Internet Options to close the dialog box.
Exit and restart Internet Explorer.
If I enroll or drop a course, do I automatically get added or removed from the course class list?
Yes, Learn@UW-Stout is updated on a nightly basis. If you do not see a change right away, wait overnight and check again in the morning.
What are the recommended browsers for Learn@UW-Stout?
The table below contains a list of recommended web browsers for use with Learn@UW. Please note that the information below is from the Software Vendor, Desire2Learn. Alternative and newer versions of the listed browsers may or may not work properly with Learn@UW in certain cases, but there should be no expectation that they do.
Desire2Learn is no longer supporting Netscape or Mozilla.
Note: These are the minimum browser requirements needed for using Learn@UW-Stout.