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Damage Costs

If the computer is found to be damaged during inspection and repair by a University authorized repair technician, the University may charge the student a $50 fee for the first incident of damage and incrementally escalating $50 fee for each subsequent incident of damage. (Fifty for the first incident, $100 for second incident, $150 for third incident etc.) These amounts will be added to the student's University account.

Backpacks

Stout-provided Targus backpacks have a lifetime limited warranty that can be exercised through Targus at http://targus.com/us/ . Model information is required and can be found on the tag inside the backpack’s main compartment.

Report Theft

Need to report a theft (or suspected theft)? See our Report Theft instructions.

 

Need Help with Technology

ASK5000 Technology HelpDesk

The ASK5000 Technology HelpDesk provides support for UW-Stout owned or leased computers and software. Help is available via email, telephone (715-232-5000), walk-up service desks, self-service ticket and the Technology HelpDesk website. Limited support for other systems may be provided at an hourly rate. This service is only available to UW-Stout faculty, staff and students.

Assessment / Repair

For assessment and/or repair of a laptop, please take it to the walk up HelpDesk at 109 Millennium Hall.

Back-up your data regularly; be sure to back-up files up before taking the laptop for repair.

Loaner Laptops

While your assigned laptop is being repaired, you may receive a loaner laptop to use. Loaners are subject to inspection and any damage incurred to the laptop during the period of the loan may be the responsibility of the student. If accessories are missing when the loaner laptop is returned to the university, the student will be charged for full replacement cost of each missing accessory.