University of Wisconsin Stout | Wisconsin's Polytechnic University
Inspiring Innovation.
At UW-Stout, Wisconsin's Polytechnic University, we are inspiring innovation.
Inspiring Innovation.
At UW-Stout, Wisconsin's Polytechnic University, we are inspiring innovation.
If the computer is found to be damaged during inspection and repair by a University authorized repair technician, the University may charge the student a $50 fee for the first incident of damage and incrementally escalating $50 fee for each subsequent incident of damage. (Fifty for the first incident, $100 for second incident, $150 for third incident etc.) These amounts will be added to the student's University account.
Need to report a theft (or suspected theft)? See our Report Theft instructions.
The ASK5000 Technology HelpDesk provides support for UW-Stout owned or leased computers and software. Help is available via email, telephone (715-232-5000), walk-up service desks, self-service ticket and the Technology HelpDesk website. Limited support for other systems may be provided at an hourly rate. This service is only available to UW-Stout faculty, staff and students.
For assessment and/or repair of a laptop, please take it to the walk up HelpDesk at 109 Millennium Hall.
Back-up your data regularly; be sure to back-up files up before taking the laptop for repair.
While your assigned laptop is being repaired, you may receive a loaner laptop to use. Loaners are subject to inspection and any damage incurred to the laptop during the period of the loan may be the responsibility of the student. If accessories are missing when the loaner laptop is returned to the university, the student will be charged for full replacement cost of each missing accessory.
Free training is available for UW-Stout students. Training information is available in video or text formats. A number of quick links related to the laptop and learning resources are listed to the right. Registered students can log into Learn@UW-Stout and visit "Ongoing" courses to view eStout and Campus Computing training.
To view the Online Software tutorials (Lynda.uwstout.edu) from OFF CAMPUS, you must connect to the University network via a virtual private network (VPN). Please visit the ASK5000 website for more information on VPN connections.
Study Abroad students will be issued appropriate accessories needed to use their assigned laptop computer in the country of their destination, as well as contact information for laptop service and support. This distribution is coordinated by the Office of International Education.