University of Wisconsin Stout | Wisconsin's Polytechnic University

Fall and Spring Semesters

Eligible eStout students entering Stout during either the Fall semester or Spring semester will receive information via e-mail about Laptop Orientation dates and times. Freshmen residing
in the residence halls will attend laptop pickup with their floor under the direction of their orientation leaders. Students will receive the laptop, accessories, backpack and training on that day. 

WinTerm and Summer Courses

Eligible eStout students entering Stout during WinTerm or Summer Term should go to the ASK5000 Technology HelpDesk, 109 Millennium Hall beginning the first day of WinTerm or Pre-summer session any time from 8:00a.m. – 4:00p.m. Appointments are not necessary. Students will receive the laptop, accessories, and backpack.

Click the link below to view a Student eStout Laptop Computer Agreement:

• 2009 Laptop Computer Agreement
• 2010 Laptop Computer Agreement
• 2011 Laptop Computer Agreement

Please Remember

• A UW-Stout Student ID (StoutOne Card or temporary ID) is required for all laptop deployments. A laptop will not be issued without a University issued ID card.

The Student Laptop Computer Agreement

Each student participating in the eStout program is emailed a copy of the "Receipt Acknowledgement" and the "eStout Student Laptop Computer Agreement" that they signed when they took possession of the laptop and accessories.

The "Receipt Acknowledgement" identifies the laptop and accessories that have been assigned. The "eStout Student Laptop Computer Agreement" defines the responsibilities of the student participating in the eStout program and the obligations of the university.

Please Remember

• A UW-Stout Identification card is required to participate in the Laptop Exchange event.
• It is the student's responsibility to exchange their computer in person.
• Data back-up is the student's responsibility.

Contract Agreement

The contract agreement requires that an eStout student with a two year old laptop return the laptop and the appropriate accessories.

• The student has agreed to take reasonable care of the computer and to bear the risk of damage until it is returned to the University. If the computer is found to be damaged during inspection by a University authorized repair technician, the University may charge the student for that damage.
• The student is also responsible for the full replacement cost of any lost, damaged or missing accessories. No accessories may be returned after the laptop is turned in.
• All charges will be added to the student's University account.

In the event that the computer is not returned within stated timeframe, the University may place a hold on the student's university record, bill them for the replacement cost of the computer and/or a $400 fee, or file a loss claim with the University's insurance company which would initiate repossession or police investigative action.

Computers are leased by UW-Stout on a two year replacement cycle. In the fall of each year laptop computers that are two years old must be returned, in working order, to the leaser. When a student has a two-year-old laptop replaced with a newer computer, it is called Laptop Exchange or Refresh. 

Student Teaching, Co-Op Students, and
Study Abroad Students

Students departing for Student Teaching or departing for a Co-Op or Study Abroad experience in the summer or fall must make sure that their assigned laptop is not scheduled to be exchanged during the time they will be away from campus. 

When do I exchange a laptop?

• To determine when a laptop needs to be exchanged, the white UW-Stout Asset Tag on the bottom of the computer states the Refresh (Exchange) Year. Please do not remove the asset tag.
• The university will notify eStout students via e-mail when and where to exchange their assigned laptop and what accessories must be returned.
• Students who are due to participate in the Laptop Exchange in the fall will be emailed information, including Laptop Exchange dates during the prior spring semester. Students who will not be on campus during the Fall Laptop Exchange dates should participate in the Early Laptop Exchange.
  

What if I don't return the laptop on time?

If the computer is not returned within the stated timeframe, the University may, at its discretion, place a hold on that student's university record, bill them for the replacement cost of the computer and/or a $400 fee, or file a loss claim with the University's insurance company which would initiate repossession or police investigative action.

Students who are leaving the university are encouraged to complete the Exit Survey. Data from the survey will be collected and shared with appropriate administrators for decision-making purposes. All responses will remain anonymous.

When should I return my laptop?

The laptop computer and accessories must be returned when a student does not maintain continuous enrollment of at least one qualifying undergraduate credit at UW-Stout or upon the expiration of the University's lease on the particular computer, graduation, withdrawal or dismissal from the University, or upon any other notification to turn in the computer. In the summer, a student may retain their laptop if they are enrolled for a minimum of one qualifying UW-Stout undergraduate credit for the fall term.

Where do I return it?

The laptop computer and accessories must be returned by the last day of the term the student is current enrolled to the ASK5000 Technology HelpDesk (109 Millennium Hall) or another location designated by the University.

If the student is not on campus, it is their responsibility to return the computer to the Ask5000 Technology HelpDesk.

ASK5000 (UW-Stout)
121 10th Ave.
109 Millennium Hall
Menomonie, WI 54751

NOTE: Any damages incurred during shipping are the responsibility of the sender. The eStout program requires that you insure the laptop for $2,000 when shipping it to UW-Stout ASK5000. Please include your name and student ID number in the shipping box when returning the laptop.

How do I request a replacement laptop?

To receive a replacement computer, the student must submit a written copy of the police report to the ASK5000 Technology HelpDesk. The University may bill the student for the replacement cost of the laptop and accessories if they fail to report theft, loss or suspected theft or loss within 48 hours.

How do I report a stolen laptop?

Theft (or suspected theft) or other loss of the computer must be reported within 48 hours to the University's ASK5000 Technology HelpDesk and to the police department in the jurisdiction in which the theft or loss is believed to have occurred.

• ASK5000 Technology HelpDesk, 715-232-5000
  
• UW-Stout Police, 715-232-2222
• Menomonie Police Dept., 715-232-1283