University of Wisconsin Stout | Wisconsin's Polytechnic University

What is ASK5000?

The ASK5000 Technology HelpDesk assists applicants, students, faculty and staff with their campus-technology needs. Able to answer many general technology questions, the ASK5000 phone line is also the intake point for problems related to campus accounts such as AccessStout, campus software, campus-owned/leased computers and classroom media.

Services We Offer:

• Support for campus accounts such as email (Windows Live), AccessStout and Learn@UW-stout
• Hardware support of campus-owned or student-leased eStout computers and printers
• Network connectivity on campus
• Installation and operational support of campus-owned and Keyserved software

*Please note that ASK5000 staff are not experts in the use of specialized applications and departmental software. 

Laptop Assistance

The ASK5000 Technology HelpDesk is located in 109 Millennium and is open to all students, faculty and staff for help with campus-owned or student-issued laptops. The HelpDesk acts as a full-service facility for student eStout laptops offering deployments, software, loaners, assistance and repair.

Submit a Ticket / Ask a Question

Here are some self-service tools to get you started:

• Knowledgebase - Search engine for basic technology questions
• Self-Service (Submit a ticket)
• Frequently Asked Questions