University of Wisconsin Stout | Wisconsin's Polytechnic University

• Why can't I login to ILLiad?
• Did my request go through?
• What happens after I submit a request?
• What do ILLiad's "Review Requests" buttons do?
• How do I renew Interlibrary Loan materials?

Your ILLiad account permits you to request materials from other libraries through Interlibrary Loan.

Why can't I login to ILLiad?

• Did you enter your 7-digit UW-Stout ID number and your last name in lower case? Your last name must be entered exactly as it appears on your Stout One card.
• Are you registered for classes? To be eligible for interlibrary loans, you must be registered for classes or be faculty/staff.
• Do you currently have an ILL item that is overdue? If so, you have been blocked from using ILLiad. To have your block removed, please return the overdue item immediately.

Did my request go through?

• To verify that your request was successful, on the ILLiad Main Menu, click "Pending Requests." If the request is displayed, it was successful.
• If unsuccessful, please contact the ILL office.

What happens after I submit a request?

• UW-Stout library staff receives your request, verifies citation details and copyright compliance, identifies potential lenders, and submits the request to several libraries.
• One of the lending libraries accepts and processes the request, then ships (or electronically delivers) the item to UW-Stout.
  
• UW-Stout library staff receives and checks in the item, updates the transaction, and notifies you of the item’s availability.
• NOTE: Some requests are filled in a few days while others take 1-2 weeks or longer.  Lender policies and processing time, item availability, and shipping time can result in substantial delays; please plan accordingly.
  

What do ILLiad's "Review Requests" buttons do?

ILLiad buttons let you: view request details; download received articles; check loan due dates; and track, cancel, or edit pending requests. 

Pending Requests

• Displays active requests; click a Transaction Number to view the full request with detailed information.
• Track the processing status
• Edit or cancel the request

Electronically Received Articles

• Displays electronically delivered materials; click the Transaction Number to open a file.
• You can view/download articles for 21 days after they are received.

Checked Out Items

• Displays loans (books and AV) you currently have checked out.; click a Transaction Number to view details.
  
• The “Detailed Request Information” page includes the item Due Date.

Request History

• Displays completed (received, checked out, and returned) requests.

Cancelled Requests

• Displays requests cancelled by you or library staff; click the Transaction Number to see request details.
  
• From the “Detailed Request View” you can resubmit the request.

How do I renew interlibrary loan materials?

ILL loans are eligible for a maximum of one renewal per transaction; some lending libraries do not allow any renewals.  ILLiad does not let you place renewal requests directly with the lender—requests must go through the UW-Stout ILL office at docdel@uwstout.edu or 715/232-1112.

• UW-Stout ILL staff submits a renewal request with the lending library; the lending library either grants or denies renewal; UW-Stout ILL staff informs you of the outcome.
• Renewals should be requested before an item is due.
• Lending library policies vary—renewals may be granted, but are not guaranteed.

Last Revised: 04/14/2010   Last Updated: 06/07/2011