University of Wisconsin - Stout

Assistive Technology Librarian

The University of Wisconsin-Stout University Library has a designated librarian who is knowledgeable in assisting library users with disabilities. If your needs are not met through regular policies and services extended to all users, contact:

When the Assistive Technology Librarian is not available:

Library staff will do their best to provide appropriate accommodations.

Assistive Technology Equipment

Accessible Computer Workstation

The University Library provides an accessible computer workstation. It is located on the first floor of the library in the Assistive Technology Area. This Windows PC includes:

Other Assistive Technology Equipment

Expectations of UW-Stout Library Users with Disabilities

What We Need to Know

In order to be eligible for special services, UW-Stout University Library patrons must meet with staff from UW-Stout Disability Services at 206 Bowman Hall at (715) 232-2995 to determine appropriate accommodations.

Make Your Needs Known

Library staff will try to ensure that all the library's resources are as accessible as possible. However, it is the responsibility of the library user to inform staff of any needs and difficulties the user may have.

Library Orientation

All patrons with disabilities are encouraged to attend library orientation programs. Individualized instruction in using any of the University Library's assistive equipment or software is available by contacting the Assistive Technology Librarian (or others as stated above) between the hours of 8:30 a.m. and 4:30 p.m. Monday through Friday.

Hours of Service

Library users with disabilities can best be served by Library staff during Reference hours when both Access Services staff and Reference librarians are available to provide assistance.

Proxy Borrower Service

Current UW-Stout students/staff members with a disability may be eligible to have one or more designated proxies check out library materials for them. Apply for the proxy patron authorization.

Renewals

Renewals are available:

Note: Overdue items cannot be renewed online.

Extended Loans

It may be possible to extend the loan period of materials or obtain special loans, subject to demand for materials. To negotiate an extended loan for materials that are "normal" circulating items, contact a Circulation Supervisor:

Many library materials have restricted use, such as Reference materials, and do not circulate outside of the Library. However, depending on the circumstances, a person with disabilities may be authorized by the Reference staff to check reference material out of the Library for a limited time. Patrons with disabilities may negotiate their particular reference needs with the Reference staff:

In-building assistance

Internal library help phones located on the wall directly across from the elevator on floor 2 through floor 5 can be used to contact the Circulation Desk or Reference Desk for help. If needed, Circulation staff may be able to provide assistance in locating or retrieving materials.

Materials Retrieval (Paging)

Paging/Copy Request Forms

Books: Book retrieval, or paging, is a service available to eligible patrons with disabilities. Items will be paged based on staff availability and workload.

Journals: Library patrons are expected to function as independently as possible. This includes locating and retrieving full-text documents in any databases.

If the patron is uncertain how to do this, he will be referred to the Assistive Technology Librarian, if available, or another reference librarian who may provide assistance or make arrangements to provide further instruction.

If there are 5 or more journals needing to be paged, contact a Circulation Supervisor at the Circulation Desk in person or at (715) 232-1215 to discuss lead time and what is feasible.

Interlibrary Loans and Universal Borrowing: Library patrons are expected to be able to identify those items that are not owned by the Library and to submit requests for any of these items either through the Universal Borrowing service or to the Library's Interlibrary Loan Unit using WorldCat, FirstSearch or the appropriate ILL forms.

If the patron is uncertain how to do this, he will be referred to the Assistive Technology Librarian, if available, or another reference librarian who may provide assistance or make arrangements to provide further instruction.

Community patrons are not eligible for Interlibrary Loan or Universal Borrowing benefits and must contact their local public library for this type of service.

Limitations: Access Services staff may identify better ways of meeting patrons' information needs and will contact the patron to discuss the situation should this be the case.

Printing and Photocopying

Printing and photocopying in the library requires a special card.

Printers

Photocopying and Scanning

Assisted Printing and Copying

Patrons whose disabilities prevent them from using a photocopier or microform reader/printer may request that library staff make copies or print for them. All copies are made in accordance with federal copyright law.

Printing

Disabled patrons who are unable to operate the public printers or the card readers may ask for assistance in printing documents from:

Print jobs sent to the public printers must be printed within 3 hours or will be lost. A UW-Stout student ID with a Flexline or a Baseline Plus account or a Visitor card must be used with the card readers that enable printing.

Photocopying and Scanning

Scanning is available for microfiche, microfilm, or print articles. The patron is required to supply a zip disk (250MB), a CD-R disc (not CD-RW), or a USB flash drive.

Depending on staffing, and the volume and timing of requests, immediate photocopying or microfiche/microfilm printing or scanning may not be possible. Patrons with disabilities may be asked to leave their retrieved materials for copying by staff at a later time if staff are unable to devote extended attention to their needs at the time.

Patrons with disabilities who wish Library staff to retrieve or copy materials for them should submit their requests on the Paging/Copy Request Forms for Disabled Patrons. The forms are available at the following locations:

*Electronic requests, which are sent to the library's e-mail accounts, may not be checked on weekends or evenings.

Library staff will process requests as quickly as possible. However, due to staffing constraints, we may have to limit how many requests we can process per person within a specified time period. If the patron anticipates a large volume of items needing to be photocopied, please contact Circulation staff either in person or at (715) 232-1215 to discuss lead time and what is feasible.

Cost

Patrons requesting copies or prints are expected to pay for them at the time of request. Copies may be paid for by cash, check, or by using either a UW-Stout student ID card or Visitor card containing Flexline or Baseline Plus funds to cover the costs. The patron will be reimbursed if not all of the requests can be filled. Payment for photocopying the requested items is expected at the time that Circulation staff accept the Paging/Copy Request forms.

Photocopying or Scanning Charges
Pages: Total Charges
1-10 pages $1.00
11-20 pages $2.00
21-30 pages $3.00
31-40 pages $4.00
40-49 pages $5.00

For more than 50 pages Contact the Circulation Supervisor to discuss the option of special or extended loan.

Library staff will not make multiple photocopies of the same item.

Articles that are Unavailable

Patrons are expected to verify that the University Library owns each item that they are requesting to be photocopied or scanned prior to submitting the requests.

If Library staff determine that the library owns the journal title but not the article that has been requested, photocopy charges for that item will be refunded to the patron's account.

If it appears that a patron with disabilities is systematically submitting Paging/Copy Request forms for items that the Library does not own, Library staff will refer the patron to the Assistive Technology Librarian or other Reference staff for the appropriate instruction. If this type of request continues to be submitted, there will a $1.00 charge for each item that is requested that the library does not own.The remainder of the photocopy fee, if there is a remainder, for that item will be refunded to the patron's account.

Last Updated: 04/01/2008 and Last Revised: 05/23/2007

Contact Lelah Lugo for more information or help on this topic.