Bernie L Mullen

Senior Lecturer
School of Hospitality Leadership
College of Management

Office: 442 Heritage Hall
Phone: 715-232-5465
Email: mullenb@uwstout.edu

Brief Biography

Bernie holds degrees in accounting/business administration, a masters degree in organizational development, and currently working on a Ph.D. in hospitality management. His field experience consist of VP Hotel Operations, Asset Manager/Organizational Developer, General Manager, Regional Controller, Hotel Controller.

Research Interests: Increasing financial performance, team member engagement, and guest loyalty with a formidable strategic planning process.

Education

    • MA Organizational Development
    • Argosy University
    • Twin Cities, MN, 2011
    • BS Accounting, Business Administration
    • Biola University
    • Los Angeles, CA, 1991

Courses Taught

  • HT-200 Hospitality Organization Mgmt
  • HT-200LC Hospitality Organization Mgmt
  • HT-235 Lodging Systems
  • HT-350 Hospitality Diversity Mgmt
  • HT-362 Foodsvc Finance & Cost Control
  • HT-452 Hospitality Professionalism

Work Experience

Academic: Post-secondary

    • University of Wisconsin, Stout, School of Hospitality Leadership
    • Instructor/Lecturer
    • December 2012 - Present
    • Globe University
    • Instructor/Lecturer (adjunct)
    • August 2005 - Present

Industry

  • Encompass Hospitality Group, LLC
    • Managing Partner
    • May 2011 - Present
  • Blithe Hotels Group
    • VP Hotel Operations
    • November 2010 - June 2011
  • Capitol Hotel Group
    • Asset Management/Organizational Developer, General Manager
    • December 2009 - November 2010
  • Wischermann Hospitality Group
    • General Manager, Controller
    • January 2006 - March 2009
  • Capitol Hotel Group
    • Asset Management/Organizational Developer, General Manager
    • February 2001 - December 2006

Intellectual Contributions

    Book

    • Mullen, B., (In Preparation; Not Yet Submitted). Triple Bottom Line to Effective Hotel Strategic Planning.

Presentations

    Oral Presentation

    • Mullen, B., (January, 2013). Increased Profitability means Increased Team Member Engagement. GrandStay Hotels & Resorts annual conference, Apple Valley, MN, United States.
    • Mullen, B., (October 10, 2012). Effective Hotel Strategic Planning. Ledgestone Hospitality annual strategic planning conference, Cedar Rapids, IA, United States.
    • Mullen, B., (August 17, 2012). Got Marketing, the difference between Sales and Marketing. Wisconsin Restaurant Association membership meeting, Eau Claire, WI, United States.

Professional Memberships

  • American Hotel & Lodging Educational Foundation
    • Faculty Advisor

Service

College

  • Committee Member, College of Management Newsletter Editorial Committee (2014 - Present)

Professional

  • Faculty Advisor, American Hotel & Lodging Educational Foundation (September 2013 - Present)