Learning Objectives

Research with industry executives, human resource professionals, and Hotel, Restaurant and Tourism Management alumni led to five broad curriculum outcomes. These hospitality management-focused outcomes are threaded throughout our curriculum. They are:

  • Critical Thinking: to provide technical, analytical, and conceptual skills appropriate for hospitality.
  • Communication: to comprehend and articulate written and oral communication as appropriate for hospitality environments.
  • Professional Knowledge: to apply strategies for managing diverse, multicultural hospitality.
  • Integrative Learning: to understand the concepts and application of managerial, financial, computer and technical skills that are needed to be successful within the hospitality industry.
  • Civic Responsibility: to prepare hospitality undergraduate candidates for entry level management positions with a specific focus on individual, social and environmental perspectives.

Curriculum: Learning Outcomes

Learning Outcomes Alignment

Assessment of Student Learning Outcomes


The Hotel, Restaurant, and Tourism Management program seeks to use direct evidence of student learning as part of their assessment process for each of the program’s five student learning outcomes. To achieve this goal, department members have designed an assessment process that applies assessment rubrics to course learning activities. This process, which occurs each semester, has the explicit purpose of ensuring that students demonstrate mastery of a) critical thinking, b) communication, c) professional knowledge, d) integrative learning, and e) civic responsibility in core courses within this program. The following links are examples of assessment rubrics that embody the nature of this process.

Assessment Principles [PDF]

Proposed Assessment Rubric [PDF]