Contents
[hidetoc]Attendence
Present:
- Lydia Chowa
- Brian Fitch
- Diane Klemme
- Paul Lokken
- Ken Neuburg
- Robert Schuler
- James Tan
- Phil Schwarz
Guests:
- William Johnston
- Mary Richards
- Jana Reeg-Steidinger
1.0 Barnard Award Committee
Paul Lokken agreed to serve on the committee.
2.0 LibQUAL
The LibQUAL+ survey was a project sponsored by the Association of Research Libraries (ARL) in collaboration with the University of Wisconsin System Libraries . The project's goal was to define and measure library service quality across institutions and to create useful quality-assessment tools for libraries. A total of 209 academic and research institutions participated in the spring 2004 LibQUAL+ survey project. The Library conducted the LibQUAL survey in April 2004.
Phil indicated that the survey consisted of two parts. The part that provided the most useful data was the comments section. As a result of the comments, a number actions were taken:
- The library added an additional group study room.
- All of the group study rooms were equipped with the same equipment: a PC, TV,
- DVD, VCR and white boards.
- The library established the fourth floor as a quiet floor.
- Additional lounge furniture was purchased and incorporated into each floor of the library.
- The library started opening at 7:30 a.m. to accommodate commuting students and students wishing to print before their 8 a.m. class.
- The remaining part of the survey asked participants to rate 35 statements by indicating:
- The minimum level of service that you would find acceptable.
- The level of service that you personally want.
- The level of service that you believe our library currently provides.
- The result of the study for the undergraduates was generally positive.
Faculty had concerns regarding the lack of print information and the lack of access to electronic. Maybe the library needs to do a better job informing faculty of new services such as Universal Borrowing and desktop document delivery. There are also some areas where we need additional resources.
The responses from the graduate students indicated the library needed to improve in a number of areas. The survey questions were general in nature, and it has been difficult to determine what changes need to be made based upon numerical data. Conducting focus group interviews or a follow-up survey was suggested. The inability to connect remotely to resources from off campus and the need for immediate access to information were mentioned as possible points of frustration.
3.0 Library Plagiarism Page
Mary Richards reviewed the new library plagiarism page that was developed for faculty use. Ken indicated that it was very important that students be made aware of State and University policies regarding plagiarism. The burden of proof seems to be on the faculty member to prove the student was made aware of the policy prior to any infractions.
Mary indicated that Stout policies regarding plagiarism do not seem to be very prominent on the Stout web site. The library page does reference the Wisconsin Administrative Code and UW-Stout policies. Faculty and staff may link to these policies and to the Citing Resources page from their online syllabi.
4.0 Distance Education
Jana Reeg-Steidinger reviewed library services for distance and online library users. In the last year the library has:
- Developed a number of online learning objects
- Rewritten the distance education web pages.
- Developed a "train the teachers" module for the School of Education Online Program.
- Developed a Thesis Survival Skills workshop which is offered on campus and to the training cohort in Appleton .
- Experimented with Breeze as a tool for providing library instruction to off campus students.
- Contact Jana if you have distance education needs.
Last Updated: 06/13/2008 and Last Revised: 2005-11-15
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